About Bristol Honda
Bristol Honda is the Franchised Honda Dealer for the Bristol and Bath retail and fleet market. We sell new Honda vehicles and Approved Pre-owned Honda vehicles from two locations.
You will find us at both Cribbs Causeway and Brislington where we operate from newly built, state of the art, premises.
Mission Statement
Our Vision
First Choice for all our customers and prospective employees in the Bristol area
Core Competencies
Sales and Aftersales Motor Retailing Expertise
Growth Strategy
To grow the business by increasing customer sales, awareness and retention. Providing excellent customer service utilising quality products and technical expertise.
Brand Promise
Committed to delivering the highest quality of service
Values and Behaviours
- Constant vigilance for safety issues regarding our duty of care to all our customers within and outside our working environment
- Strong Customer Focus
- Good communication and respect between staff
- Encouraging strong teamwork.
- Caring for the community
Customer Charter
New Honda Cars Price Promise
We refuse to be beaten on price. If we cannot match a written price quotation from another Honda franchised dealer, on proof of purchase within 30 days, we will give your new Honda vehicle a free tank of fuel.
Honda Approved Used Cars
- 12 Month Honda Happiness Guarantee
- Complimentary 7 Day Drive-away Insurance
- 12 Month AA European Roadside Assistance
- 72 Point Check by Honda-certified Technicians
- HPI Checked with Mileage Certification
- A Range of Financial Solutions
- 30-Day Exchange Policy
Service Charter
- All maintenance and repair work will be carried out in accordance to Honda specified maintenance and repair procedures
- All maintenance and repair work will be completed to Honda specified repair times
- Only genuine Honda parts will be used
- All work completed will carry a 12 month/unlimited mileage parts and labour warranty
- Work will only be carried out that has been authorised or is safety related
- All work completed and work required will be fully explained
- All service personnel will be fully qualified and Honda trained and if any point of the service requirement is missed we will refund you the cost of the service
Your Guarantee of the Excellent Customer Service
Bristol Honda guarantees to offer you only the very best level of customer service possible.
Our staff will do their utmost to provide a superior level of customer service, whilst offering you clear pricing, honesty and courtesy, during the course of your dealings with us.
First Choice for all our customer and prospective employees in the Bristol area.
Free WiFi
At Bristol Honda we want to make your visit as pleasurable and as convenient as possible. Which is why we have recently installed free Wi-Fi for all customers visiting our sites. We appreciate the world doesn't stop when you visit Bristol Honda for a service or to choose your next new or used car, so we want you to stay connected throughout your time with us.
We pride ourselves on being your local friendly dealer whose main focus is customer satisfaction. Whether you are purchasing a new vehicle, pre-owned vehicle or service from our aftersales department, our aim is to make your visit as enjoyable as possible and to keep you as a customer for many years to come.
Any existing customer who introduces a new customer to us will receive a big thank you together with a cheque for £50. There is no limit to the number of introductions you can make, as we know that "word of mouth" is the best recommendation we could wish for and really appreciate any positive feedback from customers.
When dealing with Bristol Honda you can expect a friendly reception, with all our highly skilled staff being always ready to help; many of whom have in excess of 20 years experience with the Honda franchise. Our technical staff are trained by Honda UK and assessed on an ongoing basis, ensuring you will always be offered a service that is second to none.
When visiting our showroom we have a comfortable waiting area where complimentary refreshments are available together with entertainment including Digital TV, newspapers and magazines.
If you can't get to us for a test-drive on the vehicle of your choice, we could arrange a test-drive from your home address. Just ring and speak to one of our Sales Executives at either Cribbs Causeway or Brislington, or contact us for more information.
We belong to professional bodies ie RMI, BSC.
